COVID-19 / Corona Virus

Freedom Day

We continue to live through extreme and challenging times.

We are taking a pro active part in dealing with the COVID-19 / Corona Virus, whilst trying to reduce disruption of our services.

Following the Government lockdown release on 19^th July 2021, we are delighted to confirm that we will continue to follow many of the Covid-19 working practices, to continue to provide a safe service and working environment.

Our treatment process will follow this process;

On arrival:
We will either knock or ring the doorbell, step back to observe social distance, if no answer, then like other services e.g. window cleaner, we will get straight to work.

During our visit:
Help our staff comply with social distancing rules and ensure that we have access to the area to be treated and any gates are unlocked, open and passageways are clear for staff and equipment, we have included an estimated arrival time to help with this.

On completing the treatment:
We will complete our records as normal and send the invoice or advice note electronically. If we notice anything abnormal with your lawn or have any concerns, we will email our condition report and recommendations.

We continue to take guidance from the NHS and government, the above process will help us take our part in minimising the risk of spreading the virus.

Keep well, enjoy your garden and stay safe.

Despite recent unprecedented circumstances surrounding the coronavirus pandemic, we successfully provided all our lawn treatment services as normal up to 24th March.

Our Covid19 procedure has worked well, accepted by customers and staff.

We temporarily suspended treatments to seek clarity of the government’s announcement on Monday, as we had questions of how this would affect our ability to provide a service at your home. As a responsible employer and a small local company, we felt that this was the right thing to do for both customers and staff alike.

Since we suspended treatments and further guidelines have emerged, we have had many messages of support from our customers asking us to continue in recognition of the ‘lone isolated worker’ status of our staff.

In line with Government instructions about Keeping your business Open and positive news about trades working in the garden. We plan to review our work schedules and issue additional updates on scheduled work based on staff availability and the latest government guidelines. We aim to resume services from 30th March.

Our technicians will continue to maintain, and likely exceed, current Governmental guidelines for social distancing. We would also like to thank you for supporting us in observing the practise of social distancing, which will keep all of us safe at this time.

We would also ask if it is not possible for us to enter your garden, without compromising social distancing, please let us know.

We will continue to review our ability to complete tasks weekly and keep you notified of any changes to service.

We realise if a treatment is rescheduled, that this may be an inconvenience, for this we apologise. Please be assured, once we get past this crisis we will endeavour to get all our postponed work carried out as quickly as possible.

If you currently pay for your services by monthly standing order, I would ask that you leave your instruction in place and continue your payments as before.

By doing so, as soon as we are able to get back to normal, your account will be up-to-date and there will be no additional delay to getting your scheduled work done.

We have a 24/7 telephone service cover for inbound calls and we continue to attend to emails, but please be patient for replies, also keep a look out on our web site or email for updates.

May I take this opportunity to personally thank you for your continued custom. Operating a small business and employing members of staff, is always a challenge. However, Covid 19 and it effect on the safety of our staff and customers, meeting your needs and trying to keep our business operational at our busiest time of the year, has probably been the biggest challenge we have ever faced.

With your continued support, we will get through this, and we all look forward to getting back to “business as usual” as soon as possible.

In the meantime, please take care of yourself and your family.

Best wishes
for Greener Gardens

John Draper

Despite recent unprecedented circumstances surrounding the coronavirus pandemic, we successfully provided all our lawn treatment services as normal up to 24th March.

Our Covid19 procedure has worked well, accepted by customers and staff.

We temporarily suspended treatments to seek clarity of the government’s announcement on Monday, as we had questions of how this would affect our ability to provide a service at your home. As a responsible employer and a small local company, we felt that this was the right thing to do for both customers and staff alike.

Since we suspended treatments and further guidelines have emerged, we have had many messages of support from our customers asking us to continue in recognition of the ‘lone isolated worker’ status of our staff.

In line with Government instructions about Keeping your business Open and positive news about trades working in the garden. We plan to review our work schedules and issue additional updates on scheduled work based on staff availability and the latest government guidelines. We aim to resume services from 30th March.

Our technicians will continue to maintain, and likely exceed, current Governmental guidelines for social distancing. We would also like to thank you for supporting us in observing the practise of social distancing, which will keep all of us safe at this time.

We would also ask if it is not possible for us to enter your garden, without compromising social distancing, please let us know.

We will continue to review our ability to complete tasks weekly and keep you notified of any changes to service.

We realise if a treatment is rescheduled, that this may be an inconvenience, for this we apologise. Please be assured, once we get past this crisis we will endeavour to get all our postponed work carried out as quickly as possible.

If you currently pay for your services by monthly standing order, I would ask that you leave your instruction in place and continue your payments as before.

By doing so, as soon as we are able to get back to normal, your account will be up-to-date and there will be no additional delay to getting your scheduled work done.

We have a 24/7 telephone service cover for inbound calls and we continue to attend to emails, but please be patient for replies, also keep a look out on our web site or email for updates.

May I take this opportunity to personally thank you for your continued custom. Operating a small business and employing members of staff, is always a challenge. However, Covid 19 and it effect on the safety of our staff and customers, meeting your needs and trying to keep our business operational at our busiest time of the year, has probably been the biggest challenge we have ever faced.

With your continued support, we will get through this, and we all look forward to getting back to “business as usual” as soon as possible.

In the meantime, please take care of yourself and your family.

Best wishes
for Greener Gardens

John Draper

Despite recent unprecedented circumstances surrounding the coronavirus pandemic, we’ve successfully continued to provide all our lawn treatment services as normal.

Our Covid19 procedure has worked well, accepted by customers and our staff.

As of today, Tuesday 24th March, we are currently seeking clarity of last nights government announcement, as we have questions of how these affect our ability to provide a service at your home. For the next few days we see that we have no alternative, but to suspend all our services.

As a responsible employer and a small local company, we feel this is the right thing to do for both customers and staff alike.

Obviously, we realise that this causes inconvenience to those of you who had treatments scheduled to take place, for this we apologies. Please be assured, once we get past this ‘crisis’, we will endeavor to get all our postponed work carried out as quickly as possible thereafter.

If you currently pay for your services by monthly standing order, could I ask that you leave your instruction in place and continue to pay in the normal way. By doing so, as soon as we’re able to get back to normal, your account will be up-to-date and there will be no additional delay to getting your scheduled work done.

Over the coming days, our aim is to cover office inbound calls and emails. Please keep an look out on our web site or email for updates.

May I take this opportunity to personally thank you for your continued custom. Operating a small business and employing members of staff, is always a challenge. However, taking the decision to effectively close our business, at our busiest time of the year, has probably been the biggest challenge we have ever faced. With your continued support, we will get through this, and we all look forward to getting back to ‘business as usual’ as soon as possible.

In the meantime, please take care of yourself and your family.

We are living through extreme and challenging times. We want to take a pro active part in dealing with the COVID-19 / Corona Virus, whilst trying to reduce disruption of your service.

It is clear that Greener Gardens has a social responsibility to temporarily alter its working methods in order to act on governmental advice to protect our community, especially those who are most vulnerable.

Given we work in the outdoors, we feel fortunate that we can mitigate risks with a few small changes.