Privacy & Cookies

Greener Gardens Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you in order to provide services at your home. Basic personal data includes name, address, email, contact numbers and access notes.

Why we need your data

We need to know your basic personal data in order to provide you with on-going treatment notifications, service reports, on going care and quotations in line providing services. We will not collect any personal data from you that we do not need in order to provide and manage our service to you.

What we do with your data

All the data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located in high-security UK data centres. No third parties have access to your personal data unless the law allows them to do so.

How long we keep your data

We are required under UK law to keep your basic personal data for a minimum of 6 years.

What we would also like to do with your data

We would like to use your basic personal data information for marketing purposes to inform you of future offers and seasonal tips. The information we hold is not shared with third parties and you can unsubscribe at any time via phone or email.

Please email us to update with your preference:

• Keep in touch send me details about future offers and seasonal tips
• Do not send details about future offers and seasonal tips

Photographs and video

Greener Gardens may use images of your garden/property resulting from photography/video filming and any reproductions or adaptations of the images for Greener Gardens training to provide accurate quotes, disputes, and complaint resolution and marketing. This may include (but is not limited to) the right to use them in printed and online publicity such as website, Instagram, Linked In, Twitter, YouTube and our Facebook business page.

We will never identify you as being the property owner nor disclose your address or any personal details.

The organisation will hold images by and in compliance with GDPR guidelines.

If you prefer not to have your property featured in one of our videos or shared via Facebook, please let us know in writing. Please see our privacy policy and GDPR Compliance for more information.

What are your rights

If at any point you believe the information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Please contact us at info@greenergardens.co.uk or by telephone.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Cookies

Note: We do not see or store payment card information.

The cookies used on this site are:

• Session cookies to allow our shopping cart work
• Anonymized Google analytics to help us understand how the site is used
• One from PayPal our payment processor (for those placing orders)

You can find more information on PayPal's Privacy Policy here.